Collection
Order by phone. Collect from our depot.
Place your order by phone or email, then collect from Carmyllie — always call ahead before you visit so we can have your cylinders ready and confirm someone is on site. Bring your empty Flo Gas cylinder for an exchange where you have one.
Collection address
Hidden Escapes
Carmyllie
Arbroath, DD11 2QT
We're based at the Hidden Escapes site in Carmyllie, just outside Arbroath — easy to reach from Dundee, Angus and the wider Tayside area.
Open in Google Maps →Opening hours
- Monday – Friday
- 9:00 – 17:00
- Saturday & Sunday
- Call ahead
Call ahead required. Always call ahead before you visit — we may be offsite and need time to prepare your cylinders. Saturday and Sunday collections are by appointment only.
How collection works
- Call ahead on 07476 993584 or email orders@angusgas.co.uk with the cylinder size you need and when you plan to collect.
- Tell us whether you have an empty Flo Gas cylinder to exchange — we'll confirm your total (including any refundable deposit if needed) and that someone will be on site.
- Collect at the agreed time (Mon–Fri 9am–5pm; Sat & Sun call ahead). Bring your empty cylinder if you're exchanging.
Ordering without an empty bottle to exchange? A £30 refundable deposit applies — each product page shows your exact total before you call or email.
Before you visit
- You must call or email ahead before every visit — we may be offsite
- Bring your empty Flo Gas cylinder for exchange pricing
- Larger cylinders (19kg and above) are heavy — bring suitable transport and help if needed
- Wear sturdy footwear on site
Collection FAQs
Where do I collect my cylinders?
Collect from Hidden Escapes, Carmyllie, Arbroath, DD11 2QT. We operate from the Hidden Escapes site in Carmyllie, just outside Arbroath.
What are your opening hours for collection?
Monday to Friday, 9am–5pm. Saturday and Sunday are call ahead only. You must call before every visit — we may be offsite and need time to prepare your order.
How do I place an order?
Call 07476 993584 or email orders@angusgas.co.uk with the cylinder size you need and whether you have an empty Flo Gas cylinder to exchange. We'll confirm your price and have your order ready for collection.
Do I need to bring my empty cylinder?
If you have an empty Flo Gas cylinder to exchange, bring it with you and you'll pay the exchange price shown on each product page. If you don't have an empty to return, a £30 refundable deposit applies until you bring the cylinder back.
Order today
Out of gas? Don't be.
Call or email your order, then collect from our Carmyllie depot — Mon–Fri 9am–5pm; Sat & Sun call ahead. Always call ahead before you visit.